FAQ

Good questions, quick answers

It works with compatible Samsung Smart TVs on your local network. RemotusTV is an independent product and is not affiliated with Samsung.

Free gives you the everyday remote — power, D-pad, volume, channels, number pad and Wake-on-LAN — with one paired TV and the light and dark themes. Pro unlocks unlimited paired TVs, all themes with custom colors and button skins, custom layouts and shortcuts, mouse and keyboard control, voice commands, backup/export & import, compact window sizes and startup options.

Yes. You can buy Pro right here on the site — payment happens on a secure checkout page and your license key is emailed to you. Then download the free app (Microsoft Store on Windows, Google Play on Android) and activate it with that key. You can also buy Pro inside the app: through the Microsoft Store on Windows, or Google Play on Android.

Monthly and annual are subscriptions (annual saves about 33% and is billed once a year); Lifetime is a single payment that includes future Pro updates. All three unlock exactly the same Pro features.

A license key only applies to purchases made here on the site — after checkout it's emailed to you, and if you lose it you can open the Recover page, enter the same email, and we'll resend your RemotusTV keys. Bought Pro on the Microsoft Store or Google Play instead? There's no key to recover: Pro is tied to your store account and activates automatically.

Anytime, and Pro stays active until the paid period ends. If you subscribed on the site, open the billing portal from the manage-subscription link; if you subscribed through the Microsoft Store or Google Play, manage it in that store account (your Microsoft account, or Google Play subscriptions).

You can use Pro offline in your day-to-day — normal use needs no connection. Just get online at least once about every 15 days so the app can revalidate your Pro automatically in the background. Only the initial activation and recovering your key always need a connection.

No account, no sign-up. Your pairings, themes and settings are stored in local files on your device, and the app keeps automatic local backups — you can also export and import them as files. Nothing syncs to a server.

Windows 10 and 11, and Android 7.0 (Nougat) or newer. RemotusTV is a lightweight native app: on Windows it's a free download from the Microsoft Store, on Android from Google Play. Pro can be bought in either store or on this site.

Voice is optional and off by default. When you use it, the audio is sent to Google's speech service to be transcribed — and only then. If you don't use it, no audio is ever sent.

A lot. Beyond light and dark mode (free), Pro lets you make the remote truly yours: your own background image, custom button and text colors, button skins, custom layouts and shortcuts, and compact window sizes. You can also schedule the look to change by time of day, back everything up, and share your setup with someone else.

Yes (Pro). Pick an image from your device and RemotusTV uses it as the remote's background, so it looks exactly the way you want.

Yes (Pro). You can set custom accent, button and text colors — not just preset themes — to match your taste or your setup.

Light and dark mode are available to everyone. With Pro you can go further and schedule the interface to switch automatically at the times you choose — for example a light look during the day and a dark one at night.

Yes (Pro). RemotusTV keeps automatic local backups, and you can export your themes, layouts, colors and pairings to a file and import them back anytime — handy when you reinstall or move to a new device.

Yes (Pro). Export your customization to a file and send it to a friend; they import it and get the exact same look — a great way to share a theme you built.

It's the same app and the same Pro features; only how you buy and manage Pro differs. In your app store (the Microsoft Store on Windows, Google Play on Android), Pro is an in-app purchase tied to your store account: there's no key to enter, and you manage or cancel it in the store. On this site, you buy Pro on a secure checkout, get a license key by email, activate it in the app, and manage everything in your account here; a key bought here can cover both Windows and Android. Either way the app itself is always a free download from its store, so pick whichever way is easier for you.

Only on Android, and only in the free version. The free Android app shows ads through Google AdMob; going Pro removes them. The Windows app has no ads at all. See our Privacy Policy for how ad data is handled.

Yes. On the free Android app you can watch a short ad to unlock a Pro feature (like mouse, keyboard, Wake-on-LAN or custom appearance) for a while, and you earn bigger rewards the more you use the app. Go Pro to keep every feature always on, with no ads.

Yes, on subscriptions. A monthly or annual subscription bought in an app store (Microsoft Store or Google Play) includes a 7-day free trial. The lifetime option and subscriptions bought directly on this site are charged at checkout, with no trial, and you can cancel a subscription anytime and keep Pro until the period ends.

Ready to take control?

Unlock every feature — all themes, custom layouts, voice, mouse & keyboard, backup and more. Go Pro whenever you like.